Job Description
Join our award-winning team at Grand Plaza Hotel Chicago, where exceptional service meets urban luxury. We're seeking motivated individuals to kickstart their hospitality careers through our entry-level shift-based positions. Enjoy competitive pay, comprehensive training, and a dynamic work environment in the heart of downtown. Full-time positions with rotating schedules available. Apply today and become part of Chicago's premier hospitality experience!
Responsibilities
- Deliver exceptional guest service across front desk, housekeeping, or food & beverage departments
- Manage check-in/check-out processes and guest inquiries
- Maintain cleanliness and operational standards in assigned areas
- Operate hotel systems (POS, reservation software) with precision
- Collaborate with team members to ensure seamless shift transitions
- Uphold brand standards and safety protocols
- Address guest concerns promptly and professionally
Qualifications
- High school diploma or equivalent required
- Previous hospitality experience preferred but not required
- Ability to work flexible shifts including nights, weekends, and holidays
- Strong communication and interpersonal skills
- Attention to detail and problem-solving abilities
- Basic computer proficiency
- Must be 18+ years old
- Valid work authorization required