Job Description
Join New Orleans' premier luxury hotel group immediately! We're seeking an experienced Hotel Manager to lead our award-winning property in the heart of the French Quarter. This urgent opening demands a hospitality leader who can elevate guest experiences while driving operational excellence. Enjoy competitive compensation, comprehensive benefits, and the opportunity to shape New Orleans' hospitality scene. Apply today to start your journey with us!
Responsibilities
- Oversee all hotel operations including front desk, housekeeping, F&B, and concierge services
- Develop and implement strategic plans to exceed revenue targets and guest satisfaction goals
- Lead, train, and mentor a diverse team of hospitality professionals
- Manage budgets, inventory, and vendor relationships while maintaining cost efficiency
- Ensure compliance with safety regulations and brand standards
- Handle VIP guest requests and resolve escalated issues with professionalism
- Collaborate with marketing team to drive occupancy and enhance brand visibility
Qualifications
- 5+ years in hotel management with luxury property experience
- Proven track record of exceeding revenue and occupancy targets
- Strong leadership skills with ability to inspire and develop teams
- Expertise in PMS systems (Opera, Delos, etc.) and revenue management
- Exceptional problem-solving and crisis management abilities
- Deep knowledge of New Orleans tourism landscape and hospitality trends
- Valid Louisiana hospitality certification preferred
- Flexible schedule including nights, weekends, and holidays