Job Description
Join the prestigious The Ritz-Carlton, Baltimore as an Executive Housekeeper. We are seeking a dedicated professional to lead our housekeeping operations, ensuring that our guests experience the pinnacle of luxury and comfort. If you have a passion for perfection and a flair for hospitality, we want to hear from you.
At The Ritz-Carlton, we create emotional connections with our guests through our "We are responsible for our actions today" philosophy. As an Executive Housekeeper, you will oversee the cleanliness and aesthetic appeal of our property, directly contributing to the guest experience.
Responsibilities
- Oversee daily operations of the housekeeping department to ensure high standards of cleanliness and guest satisfaction.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to maintain luxury standards.
- Train, schedule, and supervise housekeeping staff, fostering a culture of excellence and teamwork.
- Manage inventory levels of cleaning supplies and linens to minimize waste and maximize efficiency.
- Respond promptly to guest inquiries and resolve any issues regarding room cleanliness or amenities.
- Coordinate with other departments, such as Front Office and Maintenance, to ensure seamless guest experiences.
Qualifications
- High school diploma or equivalent; previous experience in a luxury hotel setting is preferred.
- Proven leadership experience as a Housekeeping Supervisor or Executive Housekeeper.
- Strong knowledge of cleaning standards, chemicals, and equipment.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Proficiency in MS Office applications.