Job Description
Welcome to Grand Horizon Hospitality, where we redefine luxury and comfort. We are currently seeking enthusiastic individuals to join our team as Hotel Associates in Indianapolis, Florida. Whether you are looking to start your career in the hospitality industry or are an experienced professional seeking a new challenge, we provide the training and support you need to succeed. No prior experience is required—we value attitude and work ethic over history.
As a member of our team, you will play a crucial role in ensuring our guests have an unforgettable stay. We offer competitive benefits, a supportive work environment, and clear pathways for career advancement.
Responsibilities
- Greet guests warmly upon arrival and assist with check-in and check-out processes efficiently.
- Ensure guest rooms and common areas are pristine, clean, and well-stocked.
- Handle guest inquiries, complaints, and requests with patience and professionalism.
- Operate hotel software systems to manage reservations and guest profiles accurately.
- Maintain a safe and secure environment for all guests and staff.
- Collaborate with the front desk and housekeeping teams to ensure seamless operations.
Qualifications
- Must be at least 18 years of age.
- High school diploma or GED equivalent is preferred but not mandatory.
- Excellent communication and interpersonal skills.
- Ability to stand for extended periods and lift moderate weights (up to 20 lbs).
- A positive attitude and willingness to learn new skills quickly.
- Flexibility to work varying shifts, including weekends and holidays.