Job Description
Are you seeking a stable, rewarding career in hospitality? Grand Horizon Hotels is currently looking for a dedicated Night Shift Supervisor / Night Auditor to join our prestigious team in the heart of New York City.
In this pivotal role, you will oversee front desk operations during our quiet hours, ensuring our overnight guests enjoy a seamless, luxurious experience. This position offers a unique opportunity to work in a calm environment, avoiding the city's morning rush, while playing a crucial role in maintaining our high standards of service.
Why Join Us?
- Competitive hourly wage with performance bonuses.
- Comprehensive medical, dental, and vision insurance.
- Employee discounts on dining and hotel stays.
- Quiet work environment with predictable schedules.
Don't miss this chance to advance your hospitality career in one of the world's most exciting cities. Apply today!
Responsibilities
- Manage all front desk operations, including check-ins, check-outs, and key card issuance.
- Monitor hotel security systems and perform nightly rounds to ensure safety and compliance.
- Address guest inquiries and resolve any issues efficiently and professionally during the night.
- Assist with coordinating housekeeping and laundry services to prepare the hotel for the next day.
- Prepare daily operational reports and reconcile financial transactions.
- Ensure strict adherence to hotel policies, safety regulations, and brand standards.
Qualifications
- High School Diploma or GED required.
- Previous experience in a hotel front desk or night shift role preferred.
- Proficiency with Property Management Systems (PMS) and Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently and make sound decisions under pressure.
- Flexibility to work rotating night shifts, weekends, and holidays.