Job Description
Join our award-winning hospitality team as an entry-level Front Desk Agent at Grand City Hotels Portland! We're seeking passionate individuals to deliver exceptional guest experiences in the heart of the city. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, employee discounts, and a vibrant downtown work environment. Be the first impression for travelers from around the world while developing valuable customer service and problem-solving skills.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and services to guests
- Maintain a clean and organized lobby area
Qualifications
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and customer-focused mindset
- Reliable transportation and flexible availability
- Previous hospitality experience preferred but not required