Job Description
Join our award-winning hospitality team as a Front Desk Agent! No experience required—we provide comprehensive training to launch your career in customer service. As the first point of contact for our guests, you'll create memorable experiences while managing reservations, check-ins, and inquiries. Enjoy competitive pay, flexible scheduling, and growth opportunities within our luxury hotel chain. Perfect for recent graduates or career changers seeking a dynamic role in the heart of Columbus!
Responsibilities
- Handle guest check-in/check-out procedures efficiently
- Manage reservations and room assignments
- Respond to guest inquiries and resolve issues
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent
- Exceptional communication skills
- Basic computer proficiency
- Strong problem-solving abilities
- No prior experience required
- Positive and professional demeanor
- Availability to work weekends/holidays