Job Description
Join our dynamic hospitality team at Harborview Hospitality Group as a Front Desk Agent! We're urgently seeking energetic professionals to deliver exceptional guest experiences in our prime San Diego location. This shift-based role offers competitive compensation and opportunities for career growth in a supportive environment.
Responsibilities
- Check in/out guests efficiently with warm hospitality
- Manage reservations and room assignments
- Handle guest inquiries and resolve complaints
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Operate property management systems
- Uphold safety and security protocols
Qualifications
- Minimum 1 year hospitality/customer service experience
- Strong communication and problem-solving skills
- Ability to work flexible shifts (mornings, evenings, weekends)
- Proficient with hotel management software
- High school diploma or equivalent
- Valid California driver's license preferred
- Multi-language skills a plus