Job Description
Join our award-winning team at Grand Hospitality Group as a Front Desk Agent! We're seeking enthusiastic, customer-focused individuals to be the first point of contact for our guests. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for growth in the dynamic hospitality industry. Immediate openings available at our premier Minneapolis location.
Responsibilities
- Greet and check in guests with warm professionalism
- Manage reservations and room assignments efficiently
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems accurately
- Uphold strict cleanliness and safety standards
- Contribute to a positive team environment
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Ability to multitask in a fast-paced setting
- Positive attitude and problem-solving mindset
- Reliability and punctuality
- No experience necessary – training provided