Job Description
Join our award-winning team at Grand Harbor Hotel in Oakland, CA as a Front Desk Agent! We're seeking enthusiastic individuals to deliver exceptional guest experiences in a dynamic hospitality environment. No prior experience required – we provide comprehensive training to help you thrive. Enjoy competitive pay, benefits, and opportunities for growth in one of California's most vibrant cities. Apply today to start your rewarding career in hospitality!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through exceptional service delivery
- Assist with valet services and luggage handling
Qualifications
- No experience required – full training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer proficiency
- Positive attitude and customer-focused mindset
- Reliable transportation to work location
- Ability to work flexible shifts including weekends