Job Description
Are you looking for a rewarding career in the hospitality industry with the flexibility of daily pay? Join our dynamic team at Chicago Hospitality Solutions in the heart of the city. We are currently seeking a friendly and professional Front Desk Agent to join our growing team.
We value our employees and are looking for candidates who are eager to learn. No prior experience is required! We provide comprehensive on-the-job training to ensure your success. Enjoy competitive wages and the satisfaction of being the welcoming face of our brand.
Responsibilities
- Greet guests warmly and efficiently check them in and out of their rooms.
- Handle incoming calls and emails with a professional and friendly demeanor.
- Manage reservations, room assignments, and guest inquiries promptly.
- Provide exceptional customer service and local recommendations.
- Process payments and handle cash transactions accurately.
- Maintain a clean, organized, and welcoming lobby environment.
- Resolve guest issues and complaints in a timely and professional manner.
Qualifications
- High school diploma or equivalent is preferred.
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation and a positive attitude.
- Ability to work flexible hours, including weekends and holidays.
- Basic computer proficiency (typing and navigating hotel software).
- Professional appearance and a commitment to hygiene standards.
- Willingness to learn and adapt to new procedures quickly.