Job Description
Join our vibrant team at the heart of New Orleans' hospitality scene! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences during evening and overnight shifts. This part-time role offers flexible hours while immersing you in the city's unique culture. Perfect for students and professionals seeking dynamic work in a landmark location.
Responsibilities
- Check in/out guests efficiently with warm, personalized service
- Manage reservations and room assignments using PMS software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Implement security protocols for guest safety
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- 6+ months hospitality or customer service experience
- Proficient in Microsoft Office and hotel management systems
- Flexible availability for evening/night shifts
- Strong communication and problem-solving skills
- Basic knowledge of New Orleans attractions and transportation
- Ability to multitask in fast-paced environments
- Valid Louisiana driver's license preferred