Job Description
Join our award-winning downtown Austin hotel and launch your hospitality career! We're seeking passionate individuals to become the heart of our guest experience. No prior experience required – we provide comprehensive training to develop your skills in exceptional service. Enjoy competitive pay, benefits, and opportunities for growth within our expanding luxury brand. Be part of a team that celebrates diversity and rewards dedication.
Responsibilities
- Provide warm, personalized check-in/check-out experiences for guests
- Manage reservations and optimize room assignments
- Handle guest inquiries with professionalism and resourcefulness
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Resolve guest concerns promptly and effectively
- Execute upselling opportunities for premium services
Qualifications
- No experience required – we train all team members
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work flexible shifts including weekends
- Basic computer proficiency
- Positive attitude and willingness to learn
- Valid Texas ID or driver's license