Job Description
Join our dynamic hospitality team at Grand Harbor Hotel Tampa as a Weekend Front Desk Agent! We're seeking energetic, guest-focused individuals to create memorable experiences for our visitors. No prior experience is required – we provide comprehensive training to develop your skills in reservation management, guest services, and operational excellence. Enjoy competitive pay, flexible weekend schedules, and a supportive work environment where your smile makes a difference. Perfect for students, career changers, or anyone seeking weekend opportunities in Florida's vibrant tourism industry.
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out procedures
- Manage reservations, room assignments, and payment processing
- Handle guest inquiries, requests, and resolve issues promptly
- Operate hotel management systems and maintain accurate records
- Collaborate with housekeeping and maintenance teams
- Process payments and manage cash drawer operations
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (GED accepted)
- Positive attitude and strong customer service mindset
- Basic computer literacy and comfort with technology
- Excellent communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Reliability and punctuality for weekend shifts
- No hospitality experience required – training provided