Job Description
Are you looking to start your career in hospitality?
Metro Hospitality Solutions is currently seeking a friendly and reliable Front Desk Agent to join our team in New York. We value enthusiasm, reliability, and a great attitude.
We offer a fantastic opportunity for those with no experience to grow within a dynamic environment. If you are looking for shift work and want to be part of a welcoming team, we want to hear from you.
Why Join Us?
- Zero Experience Required: We provide full training.
- Flexible Shifts: Day and Night shifts available to fit your lifestyle.
- Competitive Pay: Earn $18 - $25/hour based on availability.
- Growth Opportunities: Clear path to management and senior roles.
What You Will Do
As the face of our establishment, you will ensure every guest feels welcome and attended to. Your role is vital in maintaining our reputation for excellence.
Responsibilities
- Greet and Welcome: Provide a warm and professional welcome to all guests and visitors upon arrival.
- Reception Management: Answer multi-line phone systems, screen calls, and take accurate messages.
- Guest Services: Assist guests with check-ins and check-outs efficiently and accurately.
- Security Duties: Monitor security cameras and access points to ensure building safety.
- Mail Management: Sort, distribute, and collect incoming and outgoing mail and packages.
- Information Desk: Answer general inquiries about the building, local area, and services provided.
- Administrative Support: Perform light clerical duties such as data entry, filing, and maintaining logs.
Qualifications
- Age Requirement: Must be at least 18 years old.
- Communication Skills: Excellent verbal and written communication skills in English.
- Attitude: A positive, customer-service-oriented mindset with a friendly demeanor.
- Reliability: Punctual and dependable with a history of showing up on time for shifts.
- Computer Literacy: Basic computer skills and ability to learn new software quickly.
- Availability: Ability to work flexible shifts, including weekends, holidays, and nights.
- Physical Stamina: Ability to stand for long periods and lift light objects (up to 20 lbs).