Job Description
Launch your hospitality career at Grand Harbor Hotel! We're seeking energetic Front Desk Agents to deliver exceptional guest experiences in our oceanfront property. No experience required – we provide comprehensive training to help you thrive in this dynamic role. Join our award-winning team and grow while making lasting impressions on travelers from around the world.
Enjoy competitive pay, flexible scheduling, and advancement opportunities in one of Long Beach's premier hotels. Our supportive environment values teamwork and recognizes outstanding performance with monthly bonuses and career development programs.
Responsibilities
- Check guests in/out efficiently using property management systems
- Manage reservations, room assignments, and billing inquiries
- Respond to guest requests with prompt, personalized service
- Process payments and handle cash/credit transactions accurately
- Coordinate with housekeeping and maintenance teams
- Maintain organized front desk operations and documentation
- Act as local tourism resource for guests
Qualifications
- No experience required – open to recent graduates
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency
- Ability to multitask in fast-paced environment
- Positive attitude and customer-focused mindset