Job Description
Join our award-winning team at Grand Plaza Hotels as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences in the heart of San Antonio. If you're passionate about hospitality and ready to start your career, we provide comprehensive training to set you up for success. Enjoy competitive pay, career advancement opportunities, and a vibrant work environment in one of Texas' most dynamic cities.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent (required)
- No prior experience necessary - training provided!
- Strong communication and interpersonal skills
- Basic computer proficiency
- Professional appearance and positive attitude
- Ability to work flexible shifts including weekends
- Customer service mindset with problem-solving aptitude
- Must be authorized to work in the US