Job Description
Join our dynamic Denver hospitality team as a Front Desk Agent and kickstart your career without prior experience! We're seeking energetic individuals to deliver exceptional guest experiences at our vibrant downtown location. Enjoy flexible shift schedules, comprehensive on-the-job training, and a supportive team environment. If you're passionate about customer service and thrive in fast-paced settings, this is your opportunity to grow with us!
Responsibilities
- Efficiently check guests in/out while maintaining accurate records
- Handle phone inquiries and manage reservations using our booking system
- Process payments and resolve billing discrepancies
- Provide local recommendations and assist with guest requests
- Collaborate with housekeeping and maintenance teams for seamless operations
- Maintain a clean, organized front desk area
- Address guest concerns with professionalism and empathy
Qualifications
- No experience required – full training provided
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency
- Flexible availability for evenings, weekends, and holidays
- High school diploma or equivalent
- Positive attitude and customer-first mindset