Job Description
Join our dynamic hospitality team as a Front Desk Agent in Albuquerque, NM! We offer weekly pay, flexible shift schedules, and a supportive work environment. As the first point of contact for our guests, you'll create memorable experiences while managing check-ins, reservations, and inquiries. Perfect for detail-oriented professionals seeking stability and growth in the hospitality industry.
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservation systems and room assignments
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards for service excellence
Qualifications
- High school diploma or equivalent required
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Proficiency with reservation software (e.g., Opera)
- Ability to work flexible shifts (nights, weekends, holidays)
- Basic math and cash handling abilities