Job Description
Join our dynamic team at Grand Horizon Hotel as a Front Desk Agent and kickstart your hospitality career! We're seeking energetic individuals to create memorable guest experiences in the vibrant heart of El Paso. No prior experience required – we provide comprehensive training to ensure your success. Enjoy flexible hours while developing valuable customer service and operational skills in a fast-paced, supportive environment. Perfect for students or professionals seeking work-life balance.
Responsibilities
- Warmly greet and register guests with professionalism and efficiency
- Manage check-in/check-out processes using hotel software systems
- Handle guest inquiries, requests, and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest needs
- Perform basic clerical duties including phone handling and data entry
- Uphold brand standards and maintain a pristine front desk area
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in basic computer applications
- Ability to multitask in a fast-paced setting
- Positive attitude and customer-focused mindset
- Reliable transportation and flexible availability
- No prior experience required – training provided