Job Description
Join our award-winning team as a Front Desk Agent in the heart of San Antonio! We're seeking enthusiastic individuals to create memorable guest experiences at our premier downtown hotel. No prior hospitality experience required – we provide comprehensive training to set you up for success. If you're passionate about service and ready to launch your career in hospitality, apply today!
Responsibilities
- Provide warm, professional check-in/check-out experiences for hotel guests
- Manage reservations via phone and digital platforms with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions to guests
- Maintain a clean, organized front desk environment
Qualifications
- High school diploma or equivalent required
- Exceptional customer service orientation
- Basic computer proficiency (MS Office, reservation systems)
- Strong verbal communication skills
- Pleasant, professional demeanor under pressure
- Ability to stand/walk for extended periods
- Flexible schedule availability (nights, weekends, holidays)
- No experience necessary – training provided!