Job Description
Join our award-winning luxury hotel in the heart of Raleigh, NC! We're seeking passionate individuals to deliver exceptional guest experiences through our part-time Guest Services team. Enjoy flexible scheduling, competitive pay, and opportunities to grow within our renowned hospitality brand. Perfect for students, career changers, and hospitality enthusiasts seeking meaningful part-time work in a dynamic environment.
Responsibilities
- Check in/out guests efficiently while maintaining warm, professional interactions
- Manage reservations, room assignments, and payment processing
- Address guest inquiries and resolve service concerns promptly
- Coordinate with housekeeping and maintenance teams for guest requests
- Operate property management systems and POS technology
- Uphold brand standards through attentive service and attention to detail
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and problem-solving skills
- Ability to multitask in a fast-paced environment
- Basic computer proficiency with MS Office
- Flexible availability including nights, weekends, and holidays
- Positive attitude and commitment to guest satisfaction