Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel & Suites in vibrant San Antonio! No experience is required—we provide comprehensive training to launch your career in customer service excellence. Enjoy competitive pay, flexible shift schedules, and a supportive team environment. Located steps from the iconic River Walk, you'll be at the heart of Texas tourism while gaining valuable skills in guest relations, reservation systems, and hotel operations. Apply today and start your journey in hospitality!
Responsibilities
- Greet and register guests with professionalism and warmth
- Manage check-in/check-out procedures efficiently using property management systems
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards and safety protocols
- Support concierge services and local tourism information
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Basic computer proficiency with willingness to learn systems
- Flexibility to work evenings, weekends, and holidays
- Positive attitude and customer-focused mindset
- Ability to multitask in fast-paced environments
- No prior experience required—training provided