Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel! No experience is necessary – we provide comprehensive training for motivated individuals eager to start their career in luxury hospitality. You'll be the welcoming face of our downtown Oklahoma City property, ensuring every guest experiences exceptional service from check-in to checkout. Enjoy competitive pay, benefits, and growth opportunities in a dynamic hotel environment. If you're passionate about people and possess a can-do attitude, apply today!
Responsibilities
- Warmly greet and check-in guests with personalized service
- Manage reservations, room assignments, and payment processing
- Address guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems efficiently
- Handle cash transactions and balance daily reports
- Maintain a pristine front desk environment
- Support hotel events and special requests
Qualifications
- High school diploma or equivalent required
- No prior experience necessary – training provided
- Outstanding communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficient in basic computer applications
- Professional appearance and positive demeanor
- Ability to multitask in a fast-paced setting
- Flexible availability including nights/weekends