Job Description
Join our award-winning team as a Front Desk Agent at the luxurious Grand Washington Hotel! No experience required – we provide comprehensive training to launch your hospitality career. You'll be the welcoming face of our property, creating unforgettable experiences for guests from around the world. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Provide exceptional guest check-in/check-out experiences
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve issues promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Utilize hotel management systems for daily operations
- Maintain a clean and organized front desk area
- Assist with special event coordination as needed
Qualifications
- High school diploma or equivalent (required)
- Exceptional customer service skills
- Strong communication and problem-solving abilities
- Proficient with basic computer systems
- Ability to work flexible shifts including weekends/holidays
- Positive attitude and professional appearance
- Attention to detail and organizational skills
- No prior experience necessary – training provided!