Job Description
Welcome to The Riverside Inn & Suites, a premier destination for travelers seeking comfort and hospitality. We are currently seeking enthusiastic, motivated individuals to join our dynamic team as Hotel Front Desk Associates. This is a fantastic entry-level opportunity for those looking to launch a career in the hospitality industry. We pride ourselves on our culture of support and offer comprehensive on-the-job training, so no prior experience is required.
If you are a friendly, reliable person looking for shift work in Jacksonville, FL, we want to hear from you. Join us in creating memorable experiences for our guests every day.
Responsibilities
- Greets guests warmly upon arrival and departure, ensuring a positive first and last impression.
- Assists with check-in and check-out procedures, including room assignment and billing.
- Answers and directs incoming phone calls and emails with professionalism.
- Provides information regarding local attractions, dining, and transportation options.
- Maintains the cleanliness and organization of the front desk area and lobby.
- Handles cash, credit card, and check transactions accurately using the POS system.
- Assists with special requests and resolves guest inquiries and complaints promptly.
Qualifications
- High school diploma or GED (equivalent experience considered).
- Excellent verbal communication and interpersonal skills.
- Ability to work well under pressure in a fast-paced, high-volume environment.
- Strong problem-solving abilities and attention to detail.
- Willingness to work flexible shifts, including evenings, weekends, and holidays.
- Basic computer proficiency and typing skills are preferred.