Job Description
Join our award-winning team at the Grand Hospitality Group in San Jose, CA! We're seeking passionate individuals to fill essential weekend shifts across our hotel operations. As a Weekend Shift Team Member, you'll be the heart of our guest experience, ensuring seamless service and memorable stays. Enjoy competitive pay, flexible scheduling, and opportunities for growth in a dynamic environment. Apply today and start your journey in premium hospitality!
Responsibilities
- Deliver exceptional guest service at front desk, concierge, and housekeeping stations
- Manage check-in/check-out processes efficiently using hotel software
- Coordinate with maintenance and dining teams for guest requests
- Uphold brand standards through meticulous room preparation and public area upkeep
- Handle billing inquiries and resolve guest concerns with professionalism
- Assist with event setup and weekend catering operations
- Maintain accurate records and communicate shift updates to management
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and conflict resolution skills
- Ability to work weekends and flexible hours (Fri-Sun)
- Basic proficiency in property management systems
- Valid California Food Handler Card (for F&B roles)
- Ability to lift 25 lbs and stand for extended periods
- Detail-oriented with commitment to cleanliness standards
- Positive attitude and teamwork mindset