Job Description
Join our prestigious hotel in the heart of Washington DC as a Front Desk Agent! We're seeking passionate individuals to create memorable guest experiences at one of the capital's most iconic landmarks. No prior experience needed – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, benefits, and the opportunity to work in a dynamic environment near the White House and National Mall.
Responsibilities
- Check guests in/out efficiently while maintaining exceptional service standards
- Manage reservations and process payments accurately
- Provide local recommendations and assist with guest inquiries
- Coordinate with housekeeping and maintenance teams for seamless operations
- Handle guest concerns with professionalism and problem-solving skills
- Maintain a polished front desk appearance and organized workspace
Qualifications
- No experience required – comprehensive training provided
- Outstanding communication and interpersonal abilities
- Strong customer service mindset and problem-solving aptitude
- Ability to work flexible shifts including weekends and holidays
- Basic computer literacy and comfort with reservation systems
- Professional appearance and positive attitude
- High school diploma or equivalent