Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel in vibrant Los Angeles! We're seeking energetic individuals to deliver exceptional guest experiences in our luxury downtown location. No prior experience needed – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for advancement in a supportive environment.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through professional interactions
- Assist with concierge services and local recommendations
Qualifications
- No experience required – training provided!
- Strong communication and customer service skills
- Basic computer literacy and comfort with technology
- Ability to multitask in fast-paced environments
- Positive attitude and problem-solving mindset
- Flexible availability including weekends/holidays
- High school diploma or equivalent
- Valid work authorization for US employment