Job Description
Join our dynamic hospitality team as a Front Desk Agent and kickstart your career in customer service! We're seeking energetic individuals with no prior experience – we provide comprehensive training. Enjoy weekly pay, flexible scheduling, and a vibrant work environment in the heart of Kansas City. Perfect for career changers, recent graduates, or anyone seeking growth opportunities in the hospitality industry.
Responsibilities
- Manage guest check-in/check-out procedures efficiently
- Handle reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate billing records
- Coordinate with housekeeping and maintenance teams
- Perform daily audits and report discrepancies
- Uphold brand standards through exceptional service delivery
Qualifications
- No experience required – full training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Proficient with basic computer systems
- Ability to multitask in fast-paced environments
- Customer service mindset with problem-solving aptitude
- Flexible availability including weekends/holidays
- Positive attitude and team player mentality