Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel! We're seeking energetic, customer-focused individuals to create memorable guest experiences. No prior experience required – we provide comprehensive training. Enjoy competitive pay, health benefits, and career growth in a luxurious beachfront setting. If you're passionate about service and thrive in fast-paced environments, apply today to start your journey in hospitality excellence!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations, room assignments, and billing inquiries
- Respond to guest requests with prompt and friendly service
- Coordinate with housekeeping and maintenance teams
- Handle cash transactions and maintain accurate records
- Resolve guest complaints with professionalism and empathy
- Uphold brand standards and safety protocols
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent required
- No experience necessary – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Professional appearance and positive attitude
- Flexibility to work evenings, weekends, and holidays
- Valid work authorization in the United States