Job Description
Join our dynamic hospitality team as a Front Desk Agent in vibrant Portland, Oregon! We're seeking energetic professionals to deliver exceptional guest experiences at our boutique downtown hotel. This immediate hire position offers competitive pay, flexible shift work (including nights/weekends), and opportunities for career growth. If you thrive in fast-paced environments and pride yourself on customer service excellence, apply today!
Responsibilities
- Efficiently check in/out guests and manage room assignments
- Handle guest inquiries with professionalism and problem-solving skills
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems and reservation platforms
- Ensure lobby area remains clean and welcoming
- Assist with event coordination and special requests
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Ability to work flexible shifts including nights, weekends, holidays
- Proficient with hotel management software (Opera, etc.)
- Strong communication and conflict resolution skills
- Basic math and cash handling abilities
- Professional appearance and positive attitude