Job Description
Join our award-winning team at Grand Texan Hospitality as a Front Desk Agent! We're seeking energetic, customer-focused individuals to deliver exceptional guest experiences at our flagship Austin location. No prior experience required – we provide comprehensive training to launch your hospitality career. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing Texas hotel chain.
Responsibilities
- Check in/out guests efficiently using property management systems
- Manage room reservations and availability across multiple platforms
- Resolve guest inquiries with prompt, professional communication
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and safety protocols
Qualifications
- High school diploma or equivalent required
- Strong communication and interpersonal skills
- Basic computer proficiency with willingness to learn new systems
- Ability to stand/walk for extended periods
- Flexible availability including weekends and holidays
- Valid Texas driver's license preferred