Job Description
Join our award-winning team at Oceanview Hospitality Group as a Front Desk Agent! We're seeking energetic, customer-focused individuals to create memorable first impressions for our guests. No hospitality experience required – we provide comprehensive training to set you up for success. Enjoy competitive pay, flexible scheduling, and career growth opportunities in Virginia Beach's premier beachfront location.
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations, room assignments, and guest inquiries
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Resolve guest concerns with professionalism and empathy
- Market hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Exceptional communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in a fast-paced environment
- Positive attitude and strong problem-solving abilities
- No experience required – we train all team members
- Availability to work evenings, weekends, and holidays
- Valid driver's license preferred (not required)