Job Description
Join our dynamic hospitality team as a Front Desk Agent at Grand Plaza Hotels! We're seeking charismatic individuals to deliver exceptional guest experiences in the heart of Los Angeles. This part-time role offers flexible shift work perfect for students or professionals seeking supplemental income. Enjoy competitive pay, complimentary meals during shifts, and opportunities for career advancement within our luxury hotel chain. If you thrive in fast-paced environments and possess a passion for customer service, apply today!
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Respond to guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Uphold brand standards through professional appearance and conduct
Qualifications
- High school diploma or equivalent required
- 6+ months customer service experience preferred
- Proficiency in hotel software systems (Opera, Delphi)
- Strong communication and problem-solving skills
- Flexible availability including nights, weekends, and holidays
- Multilingual abilities (Spanish/Chinese) highly desirable
- Ability to stand for extended periods and lift 25 lbs