Job Description
Join our award-winning hospitality team at the prestigious Grand Capital Hotel in the heart of Washington DC! We're seeking passionate individuals to create memorable experiences for our global guests. No prior experience is required – we provide comprehensive training to launch your career in luxury hospitality. Enjoy competitive pay, flexible scheduling, and opportunities for growth within our renowned hotel chain.
Responsibilities
- Greet and assist guests with check-in/check-out procedures
- Manage reservations and room assignments efficiently
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate hotel management systems (training provided)
- Uphold brand standards for exceptional service
- Assist with valet and concierge services as needed
Qualifications
- High school diploma or equivalent (no experience required)
- Exceptional communication and interpersonal skills
- Strong problem-solving abilities and attention to detail
- Proficiency with basic computer applications
- Ability to work flexible shifts including weekends
- Professional appearance and positive attitude
- Valid work authorization in the United States
- Willingness to learn industry-specific systems