Job Description
Join our award-winning team at Sunset Hospitality Group as a Front Desk Agent in sunny El Paso, Texas! We're seeking energetic, guest-focused individuals to create memorable experiences for our visitors. No prior experience required – we provide comprehensive training to kickstart your hospitality career. Enjoy flexible scheduling, competitive pay, and opportunities for growth in one of Texas' most vibrant cities. If you're a people person with a passion for service, apply today!
Responsibilities
- Deliver exceptional customer service to all guests upon arrival and departure
- Manage check-in/check-out processes efficiently using hotel software
- Handle guest inquiries, requests, and complaints with professionalism
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments for guest needs
- Market hotel amenities and services to enhance guest experiences
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- No prior experience required – training provided
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with technology
- Ability to multitask in a fast-paced environment
- Positive attitude and problem-solving mindset
- Flexibility to work evenings, weekends, and holidays
- Valid Texas driver's license (if required for local errands)