Job Description
Join our award-winning team as a Front Desk Agent at the heart of Denver's vibrant hospitality scene. We're seeking energetic professionals to deliver exceptional guest experiences in a luxury boutique hotel setting. Enjoy flexible scheduling, competitive pay, and growth opportunities in one of Colorado's most dynamic cities. Apply today to become the welcoming face of Denver hospitality!
Responsibilities
- Check-in/check-out guests efficiently while maintaining accuracy
- Manage reservations and room assignments via OPERA system
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Market hotel amenities and local attractions
- Uphold brand standards and safety protocols
Qualifications
- High school diploma or equivalent required
- 1+ years hospitality or customer service experience
- Proficiency in reservation software (Opera, Fidelio)
- Exceptional communication and problem-solving skills
- Ability to work flexible shifts including weekends
- Basic knowledge of Denver attractions and transportation
- Valid Colorado driver's license preferred
- Fluent in English; Spanish a plus