Job Description
Join our award-winning team at Grand City Hotel as a Front Desk Agent and be the first point of contact for our guests! We're seeking enthusiastic individuals with a passion for hospitality to deliver exceptional service in the heart of Seattle. No prior experience required – we provide comprehensive training to help you thrive. Enjoy competitive pay, benefits, and a vibrant work environment in one of America's most dynamic cities.
Responsibilities
- Check in/out guests efficiently using our hotel management system
- Manage reservations, room assignments, and guest requests
- Process payments and maintain accurate billing records
- Respond to guest inquiries with professionalism and problem-solving skills
- Coordinate with housekeeping and maintenance teams for guest needs
- Uphold brand standards through cleanliness and attention to detail
- Collaborate with team members to ensure seamless operations
Qualifications
- No experience required – open to career changers and recent graduates
- Strong communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Basic computer literacy and willingness to learn systems
- Positive attitude and customer-focused mindset
- Reliable with flexible availability including weekends
- High school diploma or equivalent