Job Description
Join our award-winning team at Coastal Hospitality Group as a Front Desk Agent! No experience required – we provide comprehensive training to launch your hospitality career. Perfect for outgoing individuals who thrive in fast-paced environments, you'll be the first point of contact for guests at our premium Jacksonville waterfront property. Enjoy competitive pay, flexible scheduling, and opportunities for advancement within our growing network.
Responsibilities
- Warmly welcome and register guests, ensuring seamless check-in/check-out experiences
- Manage reservations, room assignments, and guest inquiries with exceptional service
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams for guest requests
- Utilize property management systems to optimize occupancy and revenue
- Uphold brand standards through attentive guest interactions
- Assist with emergency procedures and safety protocols
Qualifications
- High school diploma or equivalent (no experience necessary)
- Exceptional communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to multitask in dynamic environments
- Positive attitude and problem-solving mindset
- Flexibility to work evenings, weekends, and holidays
- Valid Florida driver's license (preferred)
- Basic knowledge of Jacksonville tourism (beneficial)