Job Description
Join our award-winning downtown Minneapolis hotel as a Front Desk Agent! We're seeking energetic, guest-focused professionals to create memorable experiences for our international clientele. No experience required – we provide comprehensive training for career-minded individuals who thrive in fast-paced hospitality environments. Enjoy competitive pay, benefits, and opportunities for advancement in one of Minnesota's most vibrant cities.
Responsibilities
- Deliver exceptional guest service during check-in/check-out processes
- Manage reservation systems and room assignments accurately
- Resolve guest inquiries with empathy and professionalism
- Coordinate with housekeeping and maintenance teams
- Process payments and maintain financial records
- Upsell hotel amenities and services
- Maintain a clean, organized front desk area
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic computer proficiency
- Ability to multitask in busy environments
- Professional appearance and demeanor
- Flexibility to work evenings/weekends
- Positive attitude and problem-solving mindset