Job Description
Join our award-winning hospitality team as a Front Desk Agent at Grand Plaza Hotel! We're seeking enthusiastic, service-minded individuals to create unforgettable guest experiences. No prior experience is required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and a vibrant downtown Chicago location. If you're passionate about making people smile and ready to grow with us, apply today!
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Address guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Promote hotel services and amenities to guests
- Maintain a clean, organized front desk area
Qualifications
- High school diploma or equivalent (required)
- Exceptional communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Strong problem-solving abilities
- Punctual and reliable with professional appearance
- Ability to stand for extended periods
- Team player with positive attitude
- No hospitality experience necessary – training provided!