Job Description
Join the vibrant hospitality scene of El Paso as a Front Desk Agent at Sunset Plaza Hotel! We're seeking enthusiastic individuals to be the first point of contact for our guests, delivering exceptional service with a warm Texan welcome. No prior experience required – we provide comprehensive training to launch your career in hospitality. Enjoy competitive pay, flexible scheduling, and a supportive team environment in one of Texas's most dynamic cities.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and handle billing inquiries
- Address guest concerns with professionalism and empathy
- Coordinate with housekeeping and maintenance teams
- Maintain a clean and organized lobby area
- Process payments and manage cash drawer accurately
- Assist with local recommendations and tourism inquiries
Qualifications
- High school diploma or equivalent (GED)
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a fast-paced environment
- Customer-focused attitude with problem-solving mindset
- Flexible schedule availability including nights/weekends
- No prior experience required – training provided