Job Description
Join Boston's premier luxury hospitality destination at The Beacon Hill Collection. We're seeking passionate individuals to deliver exceptional guest experiences in our historic downtown property. Enjoy competitive compensation, comprehensive benefits, and career growth opportunities in one of America's most vibrant cities.
Why Join Us?
- Competitive hourly rates plus performance bonuses
- Comprehensive health benefits package
- Opportunities for advancement within our hotel group
- Exclusive employee discounts and perks
Responsibilities
- Deliver exceptional guest service across all hotel departments
- Manage check-in/check-out procedures with precision
- Handle guest inquiries and resolve issues promptly
- Coordinate with housekeeping and maintenance teams
- Process payments and manage billing systems
- Maintain detailed knowledge of local attractions
- Adhere to safety and sanitation protocols
Qualifications
- Previous hotel or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to work flexible schedules including nights/weekends
- Proficiency in reservation systems (Opera/Micros)
- Attention to detail and problem-solving abilities
- Valid Massachusetts Food Handler's License (if applicable)
- Basic computer literacy
- Professional appearance and demeanor