Job Description
Join our award-winning team at Sunset Plaza Hotel, Albuquerque's premier hospitality destination! We're seeking passionate individuals to deliver exceptional guest experiences as Front Desk Agents. No prior experience required – we provide comprehensive training to help you thrive in a dynamic, guest-centric environment. Enjoy competitive pay, flexible scheduling, and opportunities for career advancement in the heart of New Mexico's vibrant tourism scene.
Responsibilities
- Check guests in/out efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Resolve guest inquiries and concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Promote hotel amenities and local attractions to guests
- Maintain a clean and organized front desk area
Qualifications
- High school diploma or equivalent (GED)
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Basic computer proficiency
- Punctual and reliable work ethic
- Positive attitude and customer service focus
- Ability to stand for extended periods
- Willingness to work evenings/weekends/holidays