Job Description
Join our award-winning luxury hotel in downtown Atlanta! We're seeking a passionate Front Desk Agent to deliver exceptional guest experiences while enjoying weekly pay and competitive benefits. Work in a vibrant city center location with opportunities for career growth in the hospitality industry. Perfect for detail-oriented professionals who thrive in fast-paced environments.
Responsibilities
- Check in/out guests efficiently using hotel management systems
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Upsell hotel services and amenities to maximize revenue
- Maintain a clean and organized reception area
Qualifications
- Minimum 1 year hotel front desk experience required
- Proficiency in Opera or similar PMS software
- Exceptional communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Strong attention to detail and problem-solving abilities
- Flexible schedule availability including weekends/holidays
- Valid Georgia driver's license (if required for duties)
- Basic knowledge of Atlanta attractions preferred