Job Description
Join Our Team as a Front Desk Agent in New York, GA!
Are you a people person ready to launch your hospitality career? Grand Hospitality Group is seeking enthusiastic Front Desk Agents for our premium hotel in New York, Georgia. No experience neededâwe provide comprehensive training! Enjoy competitive pay, flexible shifts, and a supportive team environment.
Why Work With Us?
- Comprehensive paid training program
- Health benefits and 401(k) matching
- Opportunities for career advancement
- Employee discounts on hotel stays
- Recognition programs for top performers
Responsibilities
- Greet and register guests with a warm, professional demeanor
- Manage check-in/check-out processes efficiently
- Handle guest inquiries and resolve complaints promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Operate reservation systems and manage room assignments
- Uphold brand standards and safety protocols
Qualifications
- No prior experience requiredâtraining provided
- Exceptional customer service skills
- Strong communication and problem-solving abilities
- Proficiency with basic computer systems
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent
- Positive attitude and team-oriented mindset