Job Description
Launch your hospitality career with us as a Front Desk Agent! No experience needed – we provide comprehensive training. Join our vibrant team at Hospitality Horizons Inc. and become the welcoming face of our premium Charlotte property. Enjoy competitive pay, flexible scheduling, and opportunities for rapid advancement within our growing company.
Responsibilities
- Deliver exceptional guest service through warm check-in/check-out processes
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards through meticulous property presentation
- Utilize property management systems efficiently
Qualifications
- High school diploma or equivalent
- Positive attitude and strong customer service mindset
- Basic computer proficiency
- Reliable transportation to work
- Ability to stand for extended periods
- Flexibility to work evenings/weekends
- No prior experience required – training provided
- Must pass background check