Job Description
Join our award-winning hospitality team at Oceanview Resorts Group as a Front Desk Agent! We're seeking enthusiastic individuals with no prior experience to deliver exceptional guest experiences at our premier Virginia Beach location. If you're passionate about service, thrive in dynamic environments, and want to grow your career in hospitality, this is your perfect starting point. Enjoy competitive pay, comprehensive training, and a vibrant beachside work culture!
Responsibilities
- Warmly welcome and register guests with professionalism and efficiency
- Manage reservations, check-ins/check-outs using hotel software
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance departments
- Market hotel amenities and local attractions to guests
- Maintain a clean, organized front desk area
Qualifications
- No experience required - we provide comprehensive training!
- Exceptional customer service mindset
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic computer literacy and willingness to learn systems
- Positive attitude and problem-solving abilities
- Flexible schedule availability including weekends/holidays