Job Description
Join our award-winning hospitality team at Grand Horizon Hotels as a Front Desk Agent! We're seeking energetic, customer-focused individuals to be the first point of contact for our guests in the heart of Seattle. No prior experience required – we provide comprehensive training to ensure your success. Enjoy competitive pay, flexible scheduling, and opportunities for career growth within our luxury hotel chain. If you're passionate about creating memorable guest experiences and thrive in a fast-paced environment, apply today!
Responsibilities
- Check in/out guests efficiently using our property management system
- Manage reservations and room assignments with precision
- Handle guest inquiries and resolve concerns promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and maintenance teams
- Uphold brand standards for cleanliness and presentation
- Assist with concierge services and local recommendations
Qualifications
- High school diploma or equivalent
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Basic computer proficiency (MS Office, reservation systems)
- Ability to multitask in a dynamic environment
- Positive attitude and problem-solving mindset
- No experience necessary – training provided
- Must be available for flexible shifts (days, evenings, weekends)